Logistics
Home / Logistics
Logistics (India)
Sample Collection Methods
-
Saliva
-
EDTA Blood
-
Dried Blood Spot (DBS): Dried blood spot testing (DBS) is a form of bio-sampling where blood samples are blotted and dried on filter paper.
Turn Around Time (TAT)
| Stage | Process Time Taken |
|---|---|
| Sample Collection Kit Delivery at your Preferred Address | 2-3 days business days |
| Collection of Sample from your Address | 1-2 days business days |
| Report Generation | 21 days business days |
| Hard Copy Report Delivery at your preferred address | 3 days. |
Process Overview
Step 1 : Once you book the test or panel, we will deliver the test sample collection kit to your doorstep within 2-3 working days (Please note the timing may vary considering the distance and your availability)
Step 2 : Once you have shared your sample by following the mentioned process in the kit, you can let us know by connecting with our team on +91-8669960998, +91-7666500200 or info@genesupport.in. Our courier partner will collect the sample from your address within less than 3-4 days of your request.
Step 3 : Once we receive the sample in our lab, it takes 21 days working days for the entire testing process to complete and generate your genetic test report.
Step 4 :Our team will connect with you to schedule your post test counselling, while we will also share your genetic report via online and offline mode within the next 3-5 working days.
Logistics (International)
Sample Collection Methods
Saliva
EDTA Blood
Dried Blood Spot (DBS): Dried blood spot testing (DBS) is a form of bio-sampling where blood samples are blotted and dried on filter paper.
Turn Around Time (TAT)
| Stage | Process Time Taken |
|---|---|
| Sample Collection Kit Delivery at your Preferred Address | 3-5 days business days |
| Collection of Sample from your Address | 1-2 days business days |
| Report Generation | 21 days business days |
Process Overview
Step 1 : Once you book the test or panel, we will deliver the test sample collection kit to your doorstep within 2-3 working days (Please note the timing may vary considering the distance and your availability)
Step 2 : Once you have shared your sample by following the mentioned process in the kit, you can let us know by connecting with our team on +91-866 996 0998, +91-766 650 0200 or info@genesupport.in. Our courier partner will collect the sample from your address within less than 3-4 days of your request.
Step 3 : Once we receive the sample in our lab, it takes 21 days working days for the entire testing process to complete and generate your genetic test report.
Step 4 :Our team will connect with you to schedule your post test counselling, while we will also share your genetic report via online and offline mode within the next 3-5 working days.
